Do you have a question you really want an answer to, but you’re afraid to ask? Maybe about feeling sad or depressed? About sex? Relationship with friend or family? Medical issue or concern?

Our #1 question is – “am I normal?” Ask us anything. We’ve heard it all and can help.

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Ask Jordan!  Jordan can answer the tough questions that you are afraid to ask anyone else. Ask Jordan is a safe and confidential place where you can ask questions and get answers, without the anxiety or pressure of doing it face to face.

Email us at [email protected] and our health educator will personally respond to you.


So, why wait? Ask Jordan!

If your question is urgent, call us at 952. 474.3251.

Psst. Ask Jordan is not intended for emergency or crisis situations. If you are having a medical or mental health crisis, please call 911.

More FAQs
Am I normal? Health questions you want to know for young adults


Help, what's going on?

Dear Jordan: Why does my penis have red lumps?
Jordan says: Thanks so much for reaching out with your question, I can understand why you would be concerned. Something like this would need to be visually diagnosed....meaning the doctor would actually need to look at before they can tell you what they think is going on. Often times, things like this end up being nothing to worry about but sometimes they are reason for concern and need to be diagnosed/treated. Again, a doctor would actually need to look at it to tell you what they think. In general, if your penis has always looked like this, it's probably fine....if this is a new concern, it should be looked at. Please call us to schedule an appointment at 952-474-3251. If you do not live locally, we can give you information on where to go near you.

A Message from Jordan

We welcome all kinds of questions on the dear Jordan site, but please note that this page is not for emergencies or crisis situations. If you are in a medical or mental health crisis or thinking or hurting yourself please call 911, go to your nearest Emergency Room, or call the The National Suicide Prevention Lifeline 1-800-273-8255 that provides a 24/7, toll-free hotline available to anyone in suicidal crisis or emotional distress.

Mental Health Concerns

Dear Jordan: I have been in a very bad place mentally for about 4 years and it has been getting progressively worse. I am 18 now, but I do not have access to my health insurance information (still on my family's plan), and my parents are adamantly against mental health help, but I feel like I need it. They can't know, what should I do?
Jordan says: Thanks so much for reaching out, we are glad that you did. If you feel that you are in need of some mental health related support, you are probably right and I'm sorry the discussion with your parents on this topic has not gone well. Now that you are 18 years old you are able to consent for counseling on your own and although the payment issue is certainly a good one to think about and I understand your concern, we can be flexible with that here at MyHealth. If someone is not able to use their insurance we will see them on a 'sliding fee' scale that is based on income and the individuals ability to contribute to payment. If that contribution is very small or is nothing, we will still see you here. We have 3 outstanding therapists and we do have openings currently. Please call for a counseling appointment anytime we are open. I should add, if you are not near the myHealth area, please call and we may be able to discuss resources/referrals that are closer to you.

Not sure what's going on, please help!

Dear Jordan: My anus feels cold and it kinda cramps
Jordan says: Thanks so much for your question, we are glad you asked. With any kind of symptoms like these, you should come in and see a doctor or nurse practitioner. A physical exam as well as some tests will need to be done to figure out what is going. If you have ever had anal sex we will do STD screening specifically in that area. If you have not had anal sex the doctor or nurse practitioner will discuss with you other things that could be causing these symptoms. I would suggest scheduling this appointment as soon as possible, you do not want to ignore these types of symptoms or the condition could get worse. We have someone here that could do this type of exam typically on Mondays, Thursdays, and Saturdays.

My parents can't know!

Dear Jordan: Do I have to bring a parent with me in order to get on birth control?
Jordan says: Thanks so much for your question! No, you do not need to bring a parent with you if you are coming in for birth control or any other reproductive health service (pregnancy testing, STD testing etc). All of our reproductive services are confidential and you can consent for them on your own, no matter your age. That said, we do encourage clients to have open communication with parents if at all possible. Even if that isn't possible now, someday in the future it might be and we can help to give ideas on how to bring the topic up with parents if someone would like to do that. If you do want to start on birth control we have appointments for that on Mondays, Thursdays, and Saturdays typically. Please call us to set something up!

Birth Control.. is it expensive?

Dear Jordan: How much does Nexplanon cost if you don't use insurance?
Jordan says: Thanks for your question. Unfortunately, it is a little tricky to answer. The devices themselves are very expensive for us to buy ($500-$800) so at myHealth we are unable to insert Nexplanon or Mirena without using some type of insurance. However, if someone has insurance but they do not want to use it (for confidentiality reasons) or if someone does not have any insurance, they likely will qualify for an insurance program through the state. The program, called the Minnesota Family Planning Program, is a type of state insurance that covers costs for pregnancy prevention services, including Nexplanon. Not all clients will qualify for this but many will, so the cost of insertion has a good chance of being covered. The only way to know for sure is to call in and discuss your specific insurance situation with our front desk staff, they would be happy to help you figure out if you will qualify. Thanks!

In need of confidential birth control.. Help!

Dear Jordan: I want to get birth control without my parents knowing, is this possible here?
Jordan says: Thanks so much for your question! Yes, you can get birth control and other reproductive health related services (pregnancy testing, STD testing, etc) at myHealth and it will be confidential. There are very few exceptions to this and many of our clients prefer confidential services, so we always assume the visit is meant to be kept private. We do not send things home to clients or call people unless they authorize the number that can be used. That said, we do encourage clients to have open communication with parents if at all possible. Even if that isn't possible now, someday in the future it might be and we can help to give ideas on how to bring the topic up with parents if someone would like to do that. If you do want to start on birth control we have appointments for that on Mondays, Thursdays, and Saturdays typically. Please call us to set something up!

I have an IUD - do I still need to worry?

Dear Jordan: I got the iud about 3 months ago and my boyfriend and I have been having sex without a condom, he's been pulling out but should I be worried? Could I be pregnant? What do I do?
Jordan says: Thank you for your message and your concern. Since you have an IUD placed, you are about 99% protected against pregnancy, even without using a condom. No type of birth control is 100% effective but the IUD is about as close as it gets and it is very unlikely for you to become pregnant while it’s placed. It is meant to be effective pregnancy prevention on it’s own. That being said, we would recommend condoms also be used to reduce your risk of sexually transmitted infections.

Birth Control Pills...

Dear Jordan: I am on birth control pills and my doctor has me taking my birth control pills consistently without getting a period because I get cysts. Will this affect how likely I am to get pregnant? I am wondering if I should start taking my sugar pills instead of going onto the next pack when I'm supposed to get my period.
Jordan says: Thank you for your question and we want to get you the best answer. For specific medical questions, we recommend you call our clinic at (952)474-3251 and ask to talk to a nurse.

What's the deal with birth control shots?

Dear Jordan: Are there any side effects that come with the birth control shot? I have been considering getting one but don't know the factors. Thanks!
Jordan says: Thanks so much for your question! The birth control shot (Depo Provera) does have some side effects and it's certainly a great to ask about this before deciding on a birth control method. The most common side effect of Depo Provera is to have an irregular menstrual period or no menstrual period at all. It's somewhat typical for women to have breakthrough bleeding (otherwise known as spotting) at the beginning of using this method and for that to improve with time. This spotting could happen on-and-off for the first several months but eventually most women will lose their menstrual period completely. Other side effects that people may experience are: depression, headaches, appetite increase, and weight gain. These side effects are typically less common. Good Luck in your decision making process. Please feel free to see us at the clinic if you would like to start Depo or if you would like to learn about any other birth control options.

Pregnancy Chance?

Dear Jordan: What are thechances of getting pregnant when having sex with a condom and pulling out?
Jordan says: When using condoms correctly with intercourse, pregnancy is prevented as much as 97% of the time, or more. If you have additional questions, please call and ask to speak with a nurse at myHealth.

Concerned about bleeding!?

Dear Jordan: I had sex last week with my long term boyfriend and soon after i started bleeding out of nowhere and i'm concerned do you have any clue on what could it be or what could have happened?
Jordan says: Thank you for your question and we want to get you the best answer. For specific medical questions, we recommend you call our clinic at (952)474-3251 and ask to talk to a nurse.

My Child Needs Mental Health Services

Dear Jordan: My child has severe behavioral and mental health issues and has said she wants to hurt herself, yet when she asks for help there isn't any place that takes her issues serious enough!!!! Please help
Jordan says: Mom, It really sounds like you are in a tough situation! I want you to know that myHealth therapists are trained in providing the best mental healthcare using evidence based practices. We would be happy to see your child and help them get to a place where they can begin to feel better. I am so sorry to hear that you haven’t been taken seriously in the past! Here at myHealth we will do all we can to provide the best individual and family therapy possible! Please feel free to call our mental health program manager, Sara Stamschror-Lott, MA,LMFT directly. She will be more than happy to lend a listening ear and to help you find the best therapeutic fit for your child!

Birth Control

Dear Jordan: I'm 17 year old and my parents won't let me take birth control cause they are to scared. Blood clots run on my Moms side and they said that birth control can cause blood clots. I was wondering if theirs another way for me to take birth control.
Thank You!
Jordan says: For specific medical questions, we recommend you call our clinic at (952)474-3251 and ask to talk to a nurse.

Could I be pregnant?

Dear Jordan: So I have a partner who I have been doing sexual things with, but no actual sex. Recently, he was masturbating and then touched my own genitals not long after. He did not ejaculate at all during this time and I am past my fertile window, but part of me is still worried/paranoid I am pregnant. I hear all these stories that freak me out and I have also heard a man can generate sperm before ejaculation? Could it survive from hand to genital contact? and I just need somebody to tell me I am over reacting
Thanks, (sorry for getting really personal)
Jordan says: Thanks so much for writing, this is a great question and a lot of people have these worries. Although it’s hard for us to say there is zero chance of pregnancy in these situations, I can say that it is so VERY unlikely and you do not need to worry. It is true there may be some sperm in pre-ejaculate fluid (a bit of semen that comes out of the penis before an ejaculation) but the amount of sperm involved is very small and in most cases that sperm is dead. It is very unlikely that any sperm would survive the kind of hand to genital contact you are describing. If you do decide to have sex, it’s very important that you use condoms 100% of the time. We would also recommend starting on a hormone method of birth control prior to sexual activity. Using both condoms and hormone birth control is your best protection against pregnancy and infections. Please let us know if you have any further questions and if you would like to talk to a nurse on the phone, call us anytime we are open.

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