Work at myHealth—Help Support Young People and their Families

Date: December 2025
Title: Clinic Health Mentor
Reports to: Director of Education Programs

WHO WE ARE
myHealth for Teens & Young Adults is a 501 (c3) non-profit organization committed to providing clinical services for adolescents and young adults. myHealth‘s mission is to improve the health of our community by providing health services and information that supports teens and young adults in making responsible and well-informed decisions. myHealth’s vision is that one day all young people will be educated and empowered to make responsible decisions regarding their health and relationships.

WHAT WE DO
myHealth for Teens & Young Adults clinic-based programs offer youth and young adults, ages 12-26, comprehensive, preventative and youth-focused medical services, mental health services, community outreach and education, and nurse home visiting for pregnant and parenting teens. Our clinic is in downtown Hopkins, and our services are offered without judgment in a caring and safe environment.

JOB SUMMARY
The Clinic Health Mentor position is responsible for providing a range of sexuality education programming and serving as a resource and support around sexuality and health topics within the clinic and community setting. Programming will include both in-person and virtual formats. The Clinic Health Mentor will work closely with the Hopkins High School Health Mentor, with frequent travel to Hopkins High School. The Health Mentor will largely work independently and must collaborate to a high degree with myHealth for Teens & Young Adult clinic staff, Hopkins School District staff, and other community partners.

EDUCATION TEAM

• We engage community education holistically, utilizing both trauma-informed and positive youth development approaches when working with young people and community partners in order to support and establish safe learning environments, healthy decision-making, engaged youth and supportive families.
• Hours: 40 hours/week
• Evening hours on Tuesdays and 4 hours every other Saturday
  This is a benefits-eligible position.

ESSENTIAL JOB FUNCTIONS

• Provide one-to-one education using evidence-based intervention for motivational interviewing. Provide support, and developmentally appropriate information to young people who are seeking guidance, resources, and mentoring on topics such as relationships, sexual health, accessing health care and various other related sexual health issues
• Identify, develop, adapt and revise, as needed, programming, materials and activities that support student’s sexual health and wellbeing
• Facilitate evidence-based health education presentations and youth development groups for students, young adults, and parents in Hopkins High School, partnering schools and other youth-serving organizations; includes collaboration with Hopkins
• High School Health Mentor and other health educators; educational presentations are off-site, and travel is required
• Assist clinic staff in client reproductive health education and follow up
  Collaborate with clinic staff and administration to ensure all health mentor services are confidential, culturally relevant, easily accessible, and supported across the school
• Collect and report data regularly including monthly reports, complete accurate compilations of evaluation and statistical data for reporting
• Maintains strictest confidentiality; adheres to all HIPAA guidelines/regulations
  Build productive relationships and collaborate with myHealth staff, Hopkins School District staff, and community organizations on programming and services, working groups, task forces, and other groups
• Provide leadership in advancing sexuality education programs, safe and supportive schools, and policies that support young people’s sexual and reproductive health in the school and community
• Engage in continuous professional development to ensure services are culturally relevant, trauma-informed, inclusive, accessible, and using the most current information available
• Manage programming independently, with limited supervision

QUALIFICATIONS
Required:

• Bachelor’s degree in youth development, social work, sociology, psychology, women and gender studies, public health, education, nursing OR extensive (2+ years) volunteer and/or teaching experience with pre-teens, teens and/or young adults.
• Experience in public health, education, youth work or program facilitation, working with young people grades 6 – 12
• In-depth knowledge of sexual health and adolescent development. Comfort discussing sexual and reproductive health issues
• Ability to work flexible hours including Tuesday evenings and occasional weekends
• Ability to foster diversity and open communication within teams and programs
• Ability to work effectively with individuals from a variety of economically, socially and culturally diverse backgrounds
• Ability to work collaboratively with other educators, clinic staff, volunteers and community members
• Strong analytical and problem-solving skills
• Ability to work independently as well as part of a high performing team
• Committed to the mission, vision and core values of myHealth

Preferred:

• Previous experience with Motivational Interviewing
• Previous experience working in a clinic setting
• Experience and confidence in speaking in front of large groups of people

REQUIRED LICENSES / CERTIFICATIONS

• Must have valid MN driver’s license, car insurance and own vehicle
• Must complete Mantoux testing (testing complimentary from myHealth nurses)

PHYSICAL REQUIREMENTS / WORKING CONDITIONS

• Environmental/Working Conditions: Work is performed primarily on site at myHealth for Teens & Young Adults and Hopkins High School.
• Physical Demands: May require occasional lifting of supplies and equipment of up to 50 lbs.

myHealth provides a challenging and rewarding work environment for individuals with a passion to serve our community’s teens, young adults and families. myHealth is an affirmative action, equal opportunity, open and affirming employer without regard to: gender, race, religion, national origin, sexual orientation, physical ability, status with public assistance, political affiliation, age, marital status, creed, and local human rights commission activity.

Date: December 2025

Title: Patient Services Representative & Insurance Navigator

Reports to: Communications Manager

WHO WE ARE

myHealth for Teens & Young Adults is a 501 (c3) non-profit organization committed to providing clinical services for adolescents and young adults. myHealth‘s mission is to improve the health of our community by providing health services and information that support teens and young adults in making responsible and well-informed decisions. myHealth’s vision is that one day all young people will be educated and empowered to make responsible decisions regarding their health and relationships.

WHAT WE DO

myHealth clinic-based programs offer youth and young adults, ages 12-26, comprehensive, preventative and youth-focused medical services, mental health services, community outreach and education, and nurse home visiting for pregnant and parenting teens. Our clinic is in downtown Hopkins and our services are offered without judgment in a caring and safe environment.

JOB SUMMARY

This is a hybrid position with two components: Patient Services Representative and Insurance Navigator.

The Patient Service Representative is often the first person a client or community member meets when they walk in the clinic, and we are looking for someone who can consistently provide a positive and professional customer service experience for all.

This position will cover Tuesday and Thursday from 11:45am to 4 or 5pm, and occasionally a third shift. Responsibilities include checking in clients for appointments, accurately scheduling clients for clinic appointments, obtaining and verifying necessary demographic and insurance information, explaining the Minnesota Family Planning Program (MFPP) and assisting in enrolling clients in the program.

An Insurance Navigator helps members of our community of all ages apply for and enroll in insurance through MNsure. This role will involve becoming certified through MNsure, meeting with members of the community (in-person and virtually), submitting health insurance applications, helping clients enroll, performing case work, and related duties.

The hours for the insurance navigator part of this position are flexible. There will be 2-4 onsite navigator hours per week initially and may grow with demand.

Applicants must have a strong work ethic and be able to work independently. This position will range from 10 hours to 16 hours per week, usually averaging about 14 hours. Pay range is $18-20 an hour based on experience. Position/training starts as soon as possible

QUALIFICATIONS

Required –

• High school graduate or GED
• At least one year of customer service experience
• Experience with Electronic Medical Records (EMR) OR experiencing working in a medical setting
• Ability to work effectively with individuals from a variety of economic, social and culturally diverse backgrounds and maintain strict patient confidentiality
• Technical proficiency in basic computer applications such as Microsoft Office and Outlook, Excel and Word
• Organized and detail-oriented

Preferred –

• Benefits enrollment experience
• Ability to manage multiple tasks in a busy clinic
• Ability to work as part of a healthcare team of Nurse Practitioners, Nurses, Medical Assistants, Educators and Mental Health Counselors
• Ability to deliver quality care to adolescents and young adults according to clinic policies and procedures

PHYSICAL REQUIREMENTS / WORK ENVIRONMENT

The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Environmental/Working Conditions: Work is performed in a clinical environment. Interaction with others is frequent.

Physical Demands: Majority of work is done while sitting. Must be able to stand for long periods of time. May require occasional lifting of supplies and equipment up to 50 lbs.

myHealth for Teens and Young Adults is dedicated to building a culturally diverse staff committed to working in an inclusive environment.